All Global Help Center
Registration
Getting Started
- Who can join All Global Circle?
- How can I join?
- What will happen after I complete the registration form?
- I cannot find my confirmation email. What should I do?
- I share my email address with other people, can we all take part in studies using this address?
- When will I be asked to take part in my first study?
Account Validation
Membership
About All Global
General Information
- When will I be asked to take part in my first study?
- What is expected of me as a member?
- Is All Global Circle membership free?
- What is the reward/honorarium per each study completed?
- How often will I be invited to take a study?
- How long does an average study take to complete?
Account Overview
Account Log In
Referral Scheme
Studies
Study Issues
- Why am I getting a message saying the study is closed already?
- What if I make a mistake while completing a study?
- The link in my study invitation doesn’t work, what do I do?
- I received a blank page on the study. What should I do?
- I received “session expired” error message when submitting a completed study, what do I do?
- I am stuck and can't go to the next question, what should I do?
Honoraria
Participating in Studies
- I was invited to a study, why it is not listed in my account?
- How often will I be invited to take a study?
- Can I participate using my mobile?
- How do I access studies?
- What are my options if a study is not related to my area of expertise?
- What is a cookie? How does All Global Circle use cookies?
Rewards
Receiving my Order
- Where do I find the PIN code or other information about my prepaid card?
- I haven’t received my order. What should I do?
- How long does it take to receive my Prepaid Card?
- I cannot access my Digital Wallet account, what should I do?
- How long does it take to receive my PayPal order?
- How long does it take to receive my Gift Card/Paper Voucher?
Redeeming my balance
- How does All Global Circle Reward system work?
- How do I check the balance of my All Global Circle account?
- I can’t complete my order. What should I do?
- How do I know I placed my order correctly?
- What kind of rewards are available?
- I don't have a PayPal account. How does the PayPal option work?